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A channel binds an agent to a messaging platform — Telegram or Slack — so end users can talk to it where they already are. Each channel gets a unique webhook URL; paste it into the platform’s webhook configuration and you’re live.
Channels

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Supported channels

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Creating a channel

  1. Open Agent Framework → Channels.
  2. Click Add Channel.
  3. Choose the platform.
  4. Select the Agent (and version or alias) the channel should route to. One agent per channel.
  5. Provide the platform credentials:
    • Telegram — bot token from BotFather.
    • Slack — signing secret and OAuth credentials from your Slack app config.
  6. Save. HasteKit shows you a Webhook URL.

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Wiring the platform side

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Telegram

Set the bot’s webhook to the HasteKit URL:
Or use BotFather’s webhook configuration UI. Once set, every message the bot receives is delivered to HasteKit, which forwards it to the configured agent.

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Slack

In your Slack app dashboard:
  1. Event Subscriptions → enable, paste the HasteKit URL as the Request URL.
  2. Subscribe to bot events (message.channels, message.im, etc.).
  3. OAuth & Permissions → grant chat:write, im:history, and any scopes you want the bot to use.
  4. Install to Workspace.
Slack now routes events to HasteKit; the agent replies in the same channel/DM.

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Per-user context

Each incoming message is augmented with the platform’s user identity (Telegram user ID, Slack user/team ID) in the agent’s request context. Use this to:
  • Scope Memories per user (so the agent remembers each person separately).
  • Look up the user’s connector connection so the agent can act in their Gmail/Calendar/Jira on request.
  • Substitute the user identity into the system prompt via {{user_id}}.

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Channels vs Connectors

It’s easy to confuse these — they’re opposite ends of the same conversation. A typical “personal assistant” agent has one channel (Telegram, so the user can chat) and several connectors (Gmail and Calendar, so the agent can read their inbox and book meetings).